Steve Ritchie Earns Back Customer Satisfaction

Papa John’s CEO Stevie Ritchie is hopeful about the restaurants fourth quarter. After Ritchie became CEO in January of 2018, he and his reconstructing board of executives moved to rebrand the pizza chain and focus on its employees and customers. Papa John’s sales faltered slightly in their third quarter, but Stevie Ritchie along with four new vice presidents hopes to redeem the million-dollar cooperation. Ritchie looks forward to growing the restaurant into a greater success. The store continues to progress after its “The Voices” campaign launched in September. Papa John’s customers are beginning to put positive light on their negative perceptions. In the last year the company has opened 300 new stores, and in the last several weeks, the restaurant has taken on new investors.

New operations have sparked interest in acquisition. Operation’s new focal points will hopefully help reconstruct the chain of restaurants. Plans to focus on customer satisfaction, menu, innovation, technology, and analytics are in effect. The company has had a few challenges in the last year, but Stevie Ritchie is optimist about the restaurant’s success. The corporation continues to toward its goals. The pizza restaurant posted a $364 million-dollar revenue in its third quarter. International sales have increased more than 8% with the construction of new stores. As per Bloomberg, the recent improvement measures Ritchie and the revamped executive board are taking seem to be working well. Papa Johns has created their opportunity to refocus on the customer’s need. The quick action taken by the restaurant seems to be turning things around and Ritchie plans to build on the momentum to help move the restaurant back to where it needs to be. Steve Ritchie Papa Johns is absolutely committed to ensuring Papa John’s maintains its customer and employee satisfaction. The fourth quarter has the potential to reflect success brought about by Papa John’s reconstructed efforts to focus on its customers satisfaction.

From this article: https://www.bizjournals.com/louisville/news/2018/08/24/steve-ritchie-papa-johns-will-roll-out-diversity.html

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