Incorporation of technology into business is, perhaps, humans finest innovation. Standardized protocols, rules and terms would make businesses as efficient as solar energy. But protocols and rules just keep piling up, years after years, with no serious effort of growing a business. The idea was to eliminate human intervention and human choice. But even a simple system in our society cannot bar people or let machines run wild.
Rolling up the sleeves to reorganize and untangle this mess would be a mistake. There are too many things to take care of, each one of which require careful thoughts. Choices can’t be made without human skills. The efficacy of a business varies dramatically with proper hiring of personnel with solid technology background. At one end of the spectrum are computers and networking devices designed for standard inputs and outputs. On the other end are people waiting to put these tasks into a standard mold. Learning is way up the spectrum where effectiveness lies.
What makes a good employee for a business built on technology? Some people just seem to have a knack of it. It’s a matter of passion and personality. Business and technology expert Shaygan Kheradpir observed that “in learning we rely on the passion, the ones who somehow know how to make things work”. In fact, it is mostly the personality that creates and maintains a space in which technology is bound to improve. Technology is the only major occupation for which professionals have developed tools that make impossible things possible, where imaginations become a reality.
A successful business requires that technology is freely available and employees are free to use them. Freedom to think for themselves is the first thing businesses need to look at while training their employees. Business experts emphasize the importance of being able to cope with growing technology and not having to be working on such-and-such software. Technology don’t fit nicely on people who are molded to do mundane chores. Giving employees the responsibility to use the technology in place in a business energizes the entire enterprise. There is a need to change something all the time. Technology demands change with everyday needs. The employees have the power to do that. And the businesses need to have the power to abandon good old schedules as well.
Strong principles are essential for running a business but strong team of professionals who are well-versed with technology should be the highest priority in this competitive world. Bringing challenges to the forefront and awarding employees according to their ability and performance is the key to fixing many business problems. It would be hard to find a successful spot if this is not the way. The challenge, however with this endeavor, is the successful execution as well.
About Shaygan Kheradpir
Shaygan Kheradpir is a business and technology executive who served as CEO of Juniper Networks in 2014. He was born in London and attended high school in Switzerland. Kheradpir moved to the US where he obtained doctorate degree in electrical engineering from Cornell University.